Privacy Policy

Introduction

Welcome to Khelset ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Khelset (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

1. Personal Information You Provide

When you use Khelset, we may collect the following personal information:

• Phone Number: Used for authentication and account creation via Firebase Authentication
• Profile Information: Name, email address (optional), and profile picture (optional)
• User-Generated Content: Match data, team information, player statistics, scores, and other cricket-related content you create or upload

2. Automatically Collected Information

When you use our App, we may automatically collect:

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: App features used, time spent in the app, interaction patterns
• Log Data: IP address, app crashes, system activity, and other diagnostic data

3. Information from Third-Party Services

We use the following third-party services that may collect information:

• Firebase Authentication: For secure phone number authentication
• Cloud Firestore: For storing match data, team information, and user profiles
• Firebase Storage: For storing images (team logos, player photos, match posters)
• Google Sign-In: For optional Google account authentication

How We Use Your Information

We use the collected information for the following purposes:

1. Account Management: Create and manage your user account
2. App Functionality: Enable core features like match scoring, team management, and live updates
3. Communication: Send notifications about matches, scores, and app updates
4. Improvement: Analyze usage patterns to improve app performance and features
5. Security: Detect, prevent, and address technical issues, fraud, and security threats
6. Legal Compliance: Comply with legal obligations and enforce our Terms of Service

Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your information:

• Data encryption in transit (HTTPS/TLS)
• Firebase security rules to control data access
• Secure authentication mechanisms
• Regular security audits and updates

Data Retention

• Active Accounts: Data is retained while your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Legal Requirements: Some data may be retained longer if required by law

Data Location

Your data is stored on Google Cloud Platform servers operated by Firebase. Data may be processed and stored in multiple countries to ensure service reliability.

Sharing Your Information

We do NOT sell your personal information. We may share your information only in the following circumstances:

1. With Your Consent: When you explicitly authorize us to share specific information
2. Service Providers: With trusted third parties who assist in app operation (e.g., Firebase, Google Cloud)
3. Legal Requirements: When required by law, court order, or legal process
4. Business Transfer: In connection with a merger, acquisition, or sale of assets (users will be notified)
5. Protection: To protect our rights, property, safety, or that of our users

Your Data Rights

You have the following rights regarding your personal information:

Access and Correction

• View your profile and data within the app
• Update or correct your information at any time

Data Deletion

• Delete your account and associated data from Settings
• Request complete data deletion by contacting us

Data Portability

• Request a copy of your data in a machine-readable format

Opt-Out

• Disable notifications in app settings
• Opt out of non-essential data collection

To exercise these rights, contact us at: khelset.com@gmail.com

Children's Privacy

Khelset is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

Third-Party Services and Links

Third-Party Services We Use

• Firebase (Google): Firebase Privacy Policy
• Google Sign-In: Google Privacy Policy

External Links

Our App may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

Push Notifications

We may send you push notifications about:

• Match start/end times
• Score updates
• Team invitations
• App updates and announcements

You can disable push notifications in your device settings at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Legal or regulatory requirements
• New features or services

Notification of Changes: We will notify you of significant changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending an in-app notification (for material changes)

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

International Data Transfers

If you access Khelset from outside the country where our servers are located, your information may be transferred across international borders. By using the App, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract necessity, and legitimate interests
• Data Protection Officer: Contact us for data protection inquiries
• Right to Complain: You may lodge a complaint with your local data protection authority

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

1. Notify affected users within 72 hours
2. Describe the nature of the breach
3. Provide steps to protect yourself
4. Report to relevant authorities as required by law

Analytics and Cookies

Analytics

We may use analytics tools to understand app usage and improve our services. These tools may collect:

• Session duration
• Feature usage
• Device information
• Crash reports

Cookies and Similar Technologies

Our App does not use browser cookies, but may use:

• Local storage for app preferences
• Session tokens for authentication
• Analytics identifiers

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: khelset.com@gmail.com
• Phone: +358 40 701 7910
• Location: Helsinki, Finland
• App: Use the "Contact Support" feature in Settings

Consent

By using Khelset, you consent to:

• This Privacy Policy
• Collection and use of information as described
• Processing of data for the purposes stated

If you do not agree, please discontinue use of the App.